Palace Casino Resort has received five TripAdvisor® Certificate of Excellence awards. The resort is a top performer in five areas: Hotel, Casino, Mignon’s Steaks & Seafood, Palace Buffet and STACKED Grill, as reviewed by travelers on TripAdvisor, the world’s largest travel site.
“Palace Casino Resort is delighted to receive five Certificates of Excellence from TripAdvisor again this year,” said General Manager, Keith Crosby. “Our associates are dedicated to providing our guests with a memorable experience, and these awards are evidence of their success. We see it in the consistently positive reviews on TripAdvisor,” Crosby continued.
TripAdvisor’s Certificates of Excellence are given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
Alison Copus, Vice President of Marketing for TripAdvisor for Business, stated, “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”